FAQs

➜ Why should I pay a professional organizer to de-clutter when I can do it myself?

We hear this question a lot. We believe that hiring someone to de-clutter and help you organize your things is a form of self-care. Life is busy! Often the places that we live and work in become a source of stress. Everyone has a room or space that weighs on them (even us!). Having help and guidance for just a few hours can make a huge impact on your quality of life. Using what you have saves money and time – think of hiring a professional organizer as a much less expensive alternative to renovation!

➜ How should I prepare for our organizing session?

No preparation of your space is necessary however please be ready to work side by side* with us. You know your home or business best and the process is usually faster and the results longer lasting when you participate. We bring our own supplies including trash bags, gloves, bins for sorting donations, etc.

*If you prefer to have us organize your space without you that is no problem! In some instances this may require us bringing an organizing assistant which is an additional $50 an hour.

➜ What items will you take, and what is my responsibility?

We can take up to one carload of donations away for you. We will sort and bag/box up trash and recycling for you to dispose of. We do not move heavy furniture or objects/boxes weighing more than 25 lbs. We’re happy to recommend and coordinate a service to pick up those items for you.

➜ Can you help with hoarding?

We have great compassion for anyone struggling with hoarding however we are not qualified to assist with that condition. For more information, please see: Help for People who Hoard | Mass.gov

➜ What are your rates?

We charge flat hourly rates, listed below. This includes up to 60 minutes of travel time each way and one carload of donations taken away at the end of our session. There is a 3 hour minimum for your first session. Click here for more information about how we work!

$150/hour for HOME SERVICES
$250/hour for SMALL BUSINESS SERVICES

➜ What is your cancellation policy?

We kindly request 48 hours notice to cancel or reschedule a session with us. We do know that life happens and we’re understanding of last minute emergencies, illnesses, etc. and will do our best to accommodate you.

➜ What is your confidentiality policy?

We know that organizing in someone else's home can be a very intimate and often emotionally charged process. Please be assured that we will always respect your privacy and ensure that any sensitive information and all personal belongings are handled with the utmost care and discretion. We maintain strict client confidentiality and will only share any images or testimonials from our session with your permission.